Garage Door Cable Repair in Covington, WA
A garage door cable is a thin steel rope that does a very heavy job: it carries the door's weight in step with the spring. When a cable frays, snaps or slips off its drum, the door hangs crooked, jams, or drops on one side. It is one of the most dangerous faults to ignore.
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What Fails — and Why
Cables fray where they rub on the drum and pulleys, rust in damp garages, and stretch over time. The most common cause is a broken spring — when the spring lets go, the cable goes slack, slips off the drum, and tangles. A cable that has slipped on one side makes the door twist in its tracks and can pull rollers out.
How We Fix It
Both cables must be the same length and tension, or the door will not lift level. We always check the spring, drums and pulleys at the same time, because replacing a cable without fixing the cause means it will fail again.
- We secure the door so it cannot fall while the cable is slack.
- We release the spring tension safely and remove the damaged cable.
- We fit a new aircraft-grade cable of the correct length and wind it evenly on the drum.
- We re-tension the spring, check the door is level, and balance it.
- We lubricate the pulleys and drums, and run the door up and down several times to check it tracks straight.
What’s Included
- New high-strength lift cables (both sides where needed)
- Drum and pulley inspection and lubrication
- Spring tension and balance check
- Track and roller check
- Full safety test
How Long Does It Take?
Cable replacement usually takes 60–90 minutes, including the spring check and balance test. If a spring has also broken, allow a little longer.
Safety Notes
A door with a broken cable can drop without warning. Do not stand under it, do not try to lift it by hand, and do not run the opener. Keep the area clear and call us — this is an emergency job for us.
Frequently Asked Questions
Can I use my garage door if one cable is broken?
No. The door will hang crooked and can fall or jam in the track. Leave it where it is and call us the same day.
Why did my cable snap?
Usually age and wear, rust, or a broken spring that let the cable go slack and slip off the drum. We check the spring and drums so the new cable does not fail the same way.
Do you replace both cables?
Yes, in most cases. The second cable is the same age and has had the same wear, so replacing both keeps the door lifting level.
How often should cables be checked?
Once a year, as part of a tune-up. We look for fraying, rust and uneven winding, and replace a worn cable before it snaps.
Other Garage Door Services in Covington
- Broken Spring Replacement in Covington, WA
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- Garage Door Panel Replacement in Covington, WA
- New Garage Door Installation in Covington, WA
- 24/7 Emergency Garage Door Repair in Covington, WA
- Garage Door Tune-Up & Maintenance in Covington, WA
Areas We Serve
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